At the Choir with No Name, we take great care to safeguard personal data provided by our supporters and to process this data fairly and lawfully in accordance with the Data Protection Act 1998.
When providing details about yourself you can be confident that:
- Any information you provide online is confidential and secure
- We will always endeavour to keep accurate and up to date information on you
- We will not sell your details to other organisations
We may share you details with third parties where absolutely necessary, such as for donation processing or fundraising purposes, such as with HMRC to process Gift Aid claims, or with our supporter database hosts, Blackbaud Europe.
When will I need to provide my details?
If you wish to sign up to receive our email newsletter or All Together Now Toolkit, or get in touch via the form on our Contact Us page, you will need to provide us with your name, email address and postcode. These details are temporarily stored on our website, but are systematically deleted once the message has been received by us.
If you are donating to us via our online form, your contact details and information about your donation will be kept on our secure supporter database, hosted by Blackbaud Europe. We do not have access to, or store, credit card or bank account details online. When donating, you will be asked to fill out your postal address and contact details for the purposes of reclaiming Gift Aid on your donation. These details are also stored on our secure supporter database. We adhere to the Opt-in system for our our e-newsletter and/or fan club newsletter and you can remove yourself from the mailing list anytime via a link at the bottom of every newsletter or by emailing email@example.com. If you have made a donation to us, we may contact you regarding the donation (eg. if there is a problem receiving the funds, or to acknowledge receipt of payment).
If you do not want us to keep your details please contact firstname.lastname@example.org to let us know.
Why do you need my details?
There are several reasons why we need, or would like, to keep your details on record.
If you signed up to our e-newsletter, we need your name and email address to keep you informed of news, activities, fundraising campaigns and events that may be of interest to you and opportunities to get involved. We will only do this if you agree that you wish to be kept updated. We will never add a person to our mailing list unless they have explicitly given us permission to do so, either electronically, via phone or face to face.
If you signed up for our All Together Now! fundraising tool kit, we take your email address and postcode to contact you about general All Together Now campaign news and to keep in touch with All Together Now fundraisers. We may take your postcode, or ask which of our choirs you are interested in, so that we can contact you about our activites that are local to you, such as gigs. or fan club events.
In accordance with the incoming GDPR/PECR regulations, we are obliged to retain documented evidence of individuals opting in to recieve communications from us, either electronically, on paper or face to face. This data is filed in our CRM database, online document filing system and/or paper filing system, depending on the manner in which the individual opted in.
If you have donated to us, and/or filled out a gift aid declaration, we retain the details you provide on our secure supporter database in order to ensure that we have the information needed for accounting and tax purposes. We also like to have your details so that we can contact you to say thank you!
Google Analytics – we use this tool to understand how the site is being used in order to improve it for our users by making it easier to use and more accessible. User data is all anonymous.
Bit.ly - We sometimes use a short tracking code on links we send out in email newsletters, on pages on our website and post on social networks. We cannot use this to identify people personally. It is used to understand how people share and respond to our communications to help us improve them.
External web content
Sometimes we embed content from external sources on our website. The most common kind of content embedded on the site are videos from YouTube and our Twitter feed. These services may collect statistics and information on your use of the embedded content, so please check their specific privacy policies.